Concise Guidelines for Net Etiquette Over twenty five years of mistakes have made THE Eggman a pretty good authority on what you should NOT do to survive in Cyberspace. Here, he shares the major no-nos with you.
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The Customer Respect Group An international research and consulting firm, publishes the Online Customer Respect Index (CRI) and provides industry and company-specific research and analysis to help companies increase sales and customer retention by improving how they treat their customers online.
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